FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Where is my order?
Can I track my order?
I saw something on @lost__vintage Instagram, can I order it online?
A lot of the stuff we post on Instagram is for in-store only. Keep on the lookout for weekly drops for online stock.
I entered the wrong addess!!
Can I cancel my order?
Orders cannot be changed or cancelled after they are confirmed.
Why is no one responding to me?
We always aim to get back to you ASAP, however we are a very small team of just two people so If you haven’t heard back within 48 hours, please feel free to drop us another email.
What are my payment options?
How do I know if an item will fit me?
We recommend referring to the product images and the model’s sizing specifications in the descriptions provided to gauge product fit rather than the listed tag sizes, as sizing can vary between brands, regions and eras.
Will you Negotiate on prices?
Prices are non-negotiable and are reflective of numerous factors including condition, era, rarity, customer demand and wholesale price.
Are the items you sell new?
Where do you get all your stuff from?
items are hand selected locally and world wide
Is this site secure?
Any personal information given to Lost Vintage will be protected. Your information will not be disclosed to any third parties. Your personal information is secured with up-to-date SSL Secure Shopping encryption protection during the ordering process. To protect customers to the fullest extent, Lost Vintage does not store your credit card information at any time